Energy Efficiency Certificate Creator’s Association

The EECCA is the peak national, independent association representing and self-regulating businesses that are accredited to create and trade in energy efficiency certificates in energy efficiency schemes in Australia. As a Code Signatory we are committed to ensure high standards are met in the marketing and delivery of energy efficiency services to customers. In the first instance, to lodge a complaint against our organisation with our organisation, based on the content of the Code, please call our general enquiries telephone number. If you are not satisfied and believe we have breached the Code, you can then lodge a complaint with the EECCA.
Details of how to make a complaint using the EECCA Code Dispute Process can be found at
www.eecca.org.au